Job Description

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At Wholistic Pediatrics & Family Care, we believe that our patients should be in control of their healthcare journey, with our team providing the guidance and support to empower them toward achieving their health goals. We prioritize a philosophy of fully informed consent for all treatments, encouraging open dialogue, addressing concerns, and equipping our patients with comprehensive information on the risks and benefits of their options. Ultimately, we respect and support each individual's healthcare decisions.

Wholistic Pediatrics & Family Care, located in Tampa, Florida, is seeking a motivated, organized, and detail-oriented Medical & Administrative Assistant to join our dynamic team. This is a full-time position in a busy practice, ideal for a dedicated team player who thrives in a fast-paced environment.

The ideal candidate should be comfortable working with both pediatric and adult populations, particularly children with special needs (many of whom have autism or behavioral challenges) and adults managing conditions such as depression and anxiety.

Key Responsibilities:

• Phone triage and managing patient inquiries
• Accurately obtaining and recording vital signs
• Assisting with minor medical procedures
• Dispensing lab forms and kits
• Managing inventory and stocking medical supplies
• Room setup and cleanup
• Answering patient medical questions
• Assisting with pediatric and adult phlebotomy and injections

Candidates should be proficient in the use of electronic medical records (EMR), email, scanning, and other standard software applications. The ability to multi-task efficiently and maintain a high level of patient care is essential.

For more information about our practice and core philosophies, please visit Wholistic Pediatrics & Family Care.

Applicants must have graduated from an accredited technical institute and be certified/registered. References will be checked.

In our office, all staff is cross trained to cover the front desk and share with the general upkeep of the office, kitchen, and bathrooms.

We offer sick/vacation time, paid holidays, and the perks of working in a holistic office. Dental and vision insurance are available.

Office Hours are Monday- Friday 8:15-4:30 , no weekends or holidays. Saturday and evening hours may become a possibility in future, if interested.

As a non-smoking facility, we also adhere to a scent-free environment due to our patients' sensitivities.

JOB RESPONSIBILITIES Medical and Administrative Assistant Duties

• Phone and email triage: Medical assistants are responsible for assessing the urgency of patient medical needs, and determining the appropriate course of action. This may involve gathering relevant information about symptoms, medical history, and current medications to help prioritize patients based on the severity of their condition. Additionally, medical assistants may provide basic medical advice or instructions, schedule appointments, or escalate urgent cases to healthcare providers for further evaluation and treatment. Effective communication skills, empathy, and the ability to remain calm under pressure are essential for successful phone and email triage.
• Room cleanup
• File labs and documents in patient charts
• Requirements: high school diploma and medical assistant certificate and 0-2 years of experience in a related field. Familiar with standard concepts, practices, and procedures within an integrative medical practice.

Additional Characteristics & Skills Preferred

• Keen attention to detail and the ability to work autonomously.
• Outgoing/personable
• Proactive
• Holistic-oriented lifestyle
• Diversity a plus
• Bilingual a plus
• Multi-tasking
• Relies on experience and judgment to plan and accomplish goals.

TO APPLY

If you are interested in joining our team, please email your resume and cover letter to Emily Colon at emily@wholisticfamilycare.com.

Wholistic Pediatrics & Family Care is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Pay: $17.50 - $18.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Pediatrics
• Primary Care

Schedule:

• Monday to Friday

Experience:

• Vital signs: 1 year (Required)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $17.50 - $18.50 per hour

Benefits:

• Dental insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• Monday to Friday

Work Location: In person

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